Concerns and Grievances
Please Click Milford ISD's Board Policy Manual for more information.
Student and Parent Concerns/Grievances
The faculty and staff of Milford ISD are committed to the service of our students and their parents by responding promptly and professionally to concerns or grievances that may arise.
Student and Parent Grievances are governed by MISD Board Policies FNG (Legal) and FNG (Local).
How Do You Resolve Parent Concerns?
If you, as the parent or guardian of a Milford ISD student, have concerns about your child’s education, we want to talk with you. Sitting down and talking with the people who interact most often with your child on a daily basis – his/her teacher – can remedy most concerns.
Most concerns can be and usually are resolved at the classroom level. However, if after visiting with the teacher your concerns have not been addressed, you may choose to follow the three-level process listed below:
Level One:
Within 15 business days of the date the student or parent first knew, or within reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance
Level Two:
If the student or parent did not receive the relief requested at Level I or if the time for a response has expired, the student or parent may request a conference with the Superintendent or designee to appeal the Level I decision. (Within 10 business days of receipt of the Level I decision letter).
Level Three:
If the student or parent did not receive the relief requested at Level II or if the time for a response has expired, the student or parent may appeal the decision with the school board.
(Within 10 business days of receipt of the Level II decision letter, you may appeal the decision to the School Board by contacting the Superintendent.)